TestOut LabSim A+ Certification Practice Exam

What should you do if you accidentally see sensitive information while fixing a computer?

1. Report it to HR

2. Ignore the paper and tell no one of its contents

3. Discuss it with your colleague

4. Take a photo of the document

The correct answer is: Ignore the paper and tell no one of its contents

In a situation where you accidentally come across sensitive information while fixing a computer, the most appropriate action to take is to ignore the information and inform no one about it. This response is rooted in the importance of confidentiality and privacy, as maintaining the security of sensitive information is critical for individuals and organizations. By not disclosing or discussing the sensitive information, you help to ensure that the data remains confidential and that you are not inadvertently exposing that information to others who should not have access to it. This approach minimizes the risk of any potential breach of privacy or violation of policies regarding sensitive data handling. Additionally, it's important to recognize that discussing sensitive information with colleagues or taking photographs of documents can lead to further complications, such as unintentional sharing of confidential material. Reporting it to HR may be warranted in certain contexts where there is a clear policy in place, but in most cases, the appropriate response is to refrain from engaging with the content of the sensitive information altogether.