TestOut LabSim A+ Certification Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the TestOut LabSim A+ Certification Exam with flashcards and multiple choice questions, complete with hints and explanations. Maximize your exam readiness today!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

A customer states their monitor does not display a picture anymore. What should you advise them to do next?

Replace the monitor
Reset the computer
Adjust the monitor's settings using the controls on the monitor
Reinstall the video drivers

The correct answer is: Adjust the monitor's settings using the controls on the monitor

Advising the customer to adjust the monitor's settings using the controls on the monitor is a reasonable and practical first step. Monitors often have settings that can be inadvertently changed, which might lead to the display issues experienced, such as brightness, contrast, or input source. By accessing the monitor's built-in controls, the customer can ensure that the monitor is functioning correctly and is set to the proper input source for their computer signal (for example, HDMI, VGA, DisplayPort, etc.). This approach helps diagnose whether the issue is related to the monitor settings or if it may be related to other components like the video card or connections. If adjusting the settings does not resolve the issue, further troubleshooting steps, such as checking connections or considering hardware replacement, would then be appropriate.